We're Hiring!
We are looking for a candidate for our Technical Writer role.
IMS Software is seeking a creative, motivated self-starter to assume responsibility for documentation, training, video and other multimedia content relating to the installation, operation, and support of our CNC software solutions.
IMS Software is a leading supplier of custom developed software and software products for postprocessing and simulation and verification of various CAM system outputs.
Responsibilities include:
- Produce high quality documentation for the installation and use of IMS Software products
- Write easy-to-understand interface text, online help, and product guides.
- Develop and compile training materials and resources for training guides and online training
- Review and improve web content.
- Improve and assist in production and editing of online videos
- Assess and address internal, customer and partner documentation needs
- Overhaul support “solutions” maintained in Salesforce.com
- Produce and update video documentation
- Perform other content creation and maintenance tasks as needed
Requirements:
- Proven experience in technical writing, particularly software documentation and software training material
- Ability to deliver high quality documentation paying attention to detail
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Excellent written skills in English
- Engineering or other technical degree, or communications degree with other technical experience
- Video production experience
Job Type:
- Full-time
Work Location:
- Haverhill, MA USA
Benefits:
- Health insurance
- Dental insurance
- Retirement plan
