We're Hiring!

We are looking for a candidate for our Technical Writer role.

IMS Software is seeking a creative, motivated self-starter to assume responsibility for documentation, training, video and other multimedia content relating to the installation, operation, and support of our CNC software solutions.

IMS Software is a leading supplier of custom developed software and software products for postprocessing and simulation and verification of various CAM system outputs.

Responsibilities include:

  • Produce high quality documentation for the installation and use of IMS Software products
  • Write easy-to-understand interface text, online help, and product guides.
  • Develop and compile training materials and resources for training guides and online training
  • Review and improve web content.
  • Improve and assist in production and editing of online videos
  • Assess and address internal, customer and partner documentation needs
  • Overhaul support “solutions” maintained in Salesforce.com
  • Produce and update video documentation
  • Perform other content creation and maintenance tasks as needed


  • Proven experience in technical writing, particularly software documentation and software training material
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Engineering or other technical degree, or communications degree with other technical experience
  • Video production experience

Job Type:

  • Full-time

Work Location:

  • Haverhill, MA USA


  • Health insurance
  • Dental insurance
  • Retirement plan

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